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Degraded BGP4 service in Southfield, MI. USA

Scheduled on 07/19/2020 01:30:00 Status Finished Estimated finish 07/20/2020 23:30:00

Please be advised after 1:20 PM EDT in 7/19/2020 our private cloud environment in Southfield, MI. experienced degraded connectivity with Telia one of our BGP4 upstream peers.

From Telia Carrier: Please be informed that the circuit IC-33XXXXX is currently affected by Major outage 01185660 within our network. Our backbone link is down. We are currently investigating this issue with our 2nd line support. We will keep you updated with reference 0118XXXXX.

This outage is on-going with no ETR from Telia. We have traffic balanced between our other two BGP4 peers and we do not anticipate any issues.

Once determined safe we will start our announcement with Telia and re-integrated them into our BGP4 peering.

Please report any problems or routing issues to for further review.

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Emergency capacity expansion - Southfield, MI

Scheduled on 07/14/2020 00:00:00 Status Scheduled Estimated finish 07/15/2020 23:30:00

Due to an influx of inbound Nuvolat migrations, UBX datacenter teams are performing an emergency capacity expansions to our Cisco UCS core in located in Southfield Michigan.


During this maintenance period clients hosted in our virtual private cloud may experience slower than usual access times. This is normal behavior as we add and remove compute nodes from the cluster and the workloads will re-balance with the 24-48 work window.

Start Date: 07/14/2020 00:00 ET
Start Date: 07/15/2020 23:59 ET
Work Window: 48 hours

You can raise a support request with the helpdesk or call in if you have any questions.

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