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High traffic on Cogent circuit - Southfield, MI

Scheduled on 08/01/2017 11:00:00 Status Resolved Fault / Issue Estimated finish 08/01/2017 13:30:00

Around 11:15 AM EST we noticed a significant increase in the amount of traffic to our cloud load balancers coming from our Cogent uplink in Southfield, MI. Since the load balancers are license limited to 250 Mbps the traffic levels overwhelmed our load balancers and caused packet loss and other network abnormalities. Engineering adjusting routing around that circuit and addressed the client activity that resulted in the unexpected increased traffic.

We are working on actively increasing our link with Cogent and expanding the rate limits on the load balancers.

Related servers / services

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Cogent maintenance - Southfield, MI

Scheduled on 07/20/2017 00:00:00 Status Finished Estimated finish 07/20/2017 03:00:00

Date and Time: 7/20/2017 from 12:00 AM to 3:00 AM EDT

ADVISORY TYPE: Cogent Network Maintenance

ADVISORY DESCRIPTION:

Please be advised our network provider Cogent will be performing a planned network maintenance on 7/20/2017 from 12:00 AM to 3:00 AM EST in the Detroit area.

We have identified that your connection with circuit IDs XXXXXX and XXXXXX will be affected. You may experience one or more service interruptions during this maintenance window. We will advise once the maintenance has been completed.

Related servers / services

None