Around 11:15 AM EST we noticed a significant increase in the amount of traffic to our cloud load balancers coming from our Cogent uplink in Southfield, MI. Since the load balancers are license limited to 250 Mbps the traffic levels overwhelmed our load balancers and caused packet loss and other network abnormalities. Engineering adjusting routing around that circuit and addressed the client activity that resulted in the unexpected increased traffic. We are working on actively increasing our link with Cogent and expanding the rate limits on the load balancers.