Completed Maintenance
Scheduled on 04/30/2020 22:00:00
Estimated finish 04/30/2020 23:00:00
Please be advised that one of our 10G Fiber optic links in Southfield were taken offline do to and upgrade by our upstream service provider. The work window was planned but UBX did not receive clear notification of this planned activity or its impact to our systems.
Private cloud clients who are served from our Southfield facility experienced two 1-2 minute outages while the fiber circuit failed over to our secondary BGP provider. All of our safe guards for this kind of activity responded correctly and all traffic transiting that circuit were properly moved over to our other connection.
We have requested that our service provider better communicate these types of work activities in the future and we apologize for the disruption it may have caused.